Privacy Policy

Welcome to the Maworde website (hereinafter referred to as “the Website” or “we”).

We understand the importance of data and information security to you. Therefore, we are committed to protecting the Corporate and Personal Information of every user who accesses and uses this Website. We adhere to the principles of accountability, purpose limitation, informed choice and consent, data minimization, security, user participation, and transparency, and we adopt industry-recognized security standards and measures to protect your Corporate and Personal Information.

Before using our products or services, please carefully read and understand this Privacy Policy. If you have any questions or believe that your Corporate and Personal Information has been compromised, please contact us at sales@maworde.com or 010-88693537.

1. Legal Basis for Processing Corporate and Personal Information

This Privacy Policy is formulated in accordance with the Civil Code of the People’s Republic of China, the Law of the People’s Republic of China on the Protection of Consumer Rights and Interests, the Cybersecurity Law of the People’s Republic of China, the E-Commerce Law of the People’s Republic of China, and other applicable laws and regulations.

2. Scope of This Privacy Policy

This Privacy Policy applies to this Website.

Please note that the following are excluded:

Information collection and processing practices of third parties that provide advertising services for this Website.
Third-party information and services that may be contained in or linked to this Website. Such information and services are operated independently by third parties. Please carefully review the applicable privacy policies of such third parties when using their services.
Products and services that are not provided through this Website.

3. How We Collect and Use Your Corporate and Personal Information

3.1 Personal Information

According to GB/T 35273-2020 Information Security Technology — Personal Information Security Specification, Personal Information refers to various types of information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information, or that reflect the activities of a specific natural person.

The Personal Information covered by this Privacy Policy may include:

Basic personal information, including name, date of birth, gender, address, personal telephone number, and email address;
Identity information, including identity card information and enterprise business license information;
Personal biometric information, including facial features;
Online identity information, including system account information, IP address, email address, and related passwords, passcodes, password protection answers, and personal digital certificates;
Personal property information, including bank account information, authentication information (passwords), financial information such as amounts, income and balances, transaction and consumption records, account transaction records, virtual assets such as consumption balances and coupons, virtual transactions, redemption codes, and other information relating to virtual assets;
Contact information, including address book information;
Personal online activity information, including website browsing records, software usage records, and click records;
Information about commonly used devices, including hardware serial numbers, hardware models, device MAC addresses, operating system types, software lists, unique device identifiers such as IMEI, Android ID, IDFA, OPENUDID, GUID, OpenID, SIM card IMSI information, and other information describing commonly used devices; and
Location information, including approximate geographic location and precise location information.

The specific categories of Personal Information we actually collect are subject to the descriptions provided below.

3.2 Sensitive Personal Information

According to GB/T 35273-2020 Information Security Technology — Personal Information Security Specification, Sensitive Personal Information refers to Personal Information that, if disclosed, unlawfully provided, or misused, may endanger the personal or property security of an individual and may easily cause damage to an individual’s personal reputation, physical or mental health, or result in discriminatory treatment.

Sensitive Personal Information covered by this Privacy Policy may include:

Property information, including financial information such as amounts, income and balances, transaction and consumption records, account transaction records, virtual assets such as consumption balances and coupons, virtual transactions, redemption codes, and other information relating to virtual assets;
Personal biometric information, including facial features;
Personal identity information, including identity card information;
Online identity information, including system account information, email address, and related passwords, passcodes, password protection answers, and personal digital certificates; and
Other sensitive information, including address book information, personal telephone numbers, precise location information, delivery addresses, and website browsing records.

You consent to the processing of your Sensitive Personal Information for the purposes and in the manner described in this Privacy Policy. We strongly recommend that you carefully consider whether to provide Sensitive Personal Information to us, as such information may have a greater impact on your personal rights and interests if misused or compromised.

The specific categories of Sensitive Personal Information we actually collect are subject to the descriptions provided below.

3.3 Corporate Information

Corporate Information includes the company name, Unified Social Credit Code, address, and information regarding the company’s operations, technology, finance, human resources, and other business activities disclosed through our products or services.

3.4 Purposes for Which We Collect and Use Information

We collect and use your Corporate and Personal Information primarily for the following purposes:

(1) Product Registration and Login

When you choose to use the services provided through our products, you will first need to register for or log in to an account. When registering an account, you may be required to provide key information such as your company name, affiliated port, mobile phone number, and six-digit EIR code.

To verify the validity of your identity, we may send you a verification code. If you choose to receive the verification code by SMS, we will obtain your authorization to use the relevant SMS receiving and processing functions to send the verification message to you. After completing registration, you may further complete your account information, such as your address and name. Providing such additional information may help us provide more personalized service recommendations and improve your user experience.

The information you provide above will be lawfully used by us throughout your use of our products and services. If you decide to cancel your account, we will cease using such information and delete it in accordance with applicable laws and regulations to protect your privacy.

We undertake to store all information we collect within the territory of the People’s Republic of China. If cross-border transfer of information becomes necessary in the future, we will obtain your prior explicit consent as required by applicable laws and regulations.

(2) Providing Quality Products and Services

When using our products or services, you may upload various types of information according to your needs. Such information may include, but is not limited to, contact details, contact information, Corporate and Personal Information, location information, email addresses, business information, technical information, financial information, and human resources information. The information you voluntarily provide helps us better understand your needs and provide more relevant services.

To continuously improve our services, we may also collect information relating to your communications with our customer service team and your responses to questionnaires or surveys. In addition, to enhance account security and prevent phishing websites, Trojan horses, and other security threats, we may analyze your network usage patterns and commonly used software information and record potentially risky URLs. Please rest assured that such information will be collected and processed strictly in accordance with this Privacy Policy and will not be used for any other unauthorized purposes.

4. Use of Cookies and Similar Technologies

To improve your browsing experience, we may use small data files such as Cookies, Flash Cookies, or local storage provided by your browser to identify you, help you avoid repeatedly entering registration information, and assess account security.

These technologies may also help us understand your online usage patterns and better prevent potential security risks.

You may adjust your browser settings to control how Cookies are accepted. However, please note that disabling or restricting Cookies may affect your ability to use certain functions of our products or services.

In addition, we will not use information collected through the above technologies for purposes other than those described in this Privacy Policy.

5. Sharing, Transfer, and Public Disclosure of Corporate and Personal Information

(1) Sharing

We will not share your Corporate and Personal Information with third parties without authorization, except in the following circumstances:

With your explicit consent.
As required by applicable laws and regulations or in response to requests from administrative or judicial authorities.
With our affiliated companies, solely to the extent necessary to achieve the purposes described in this Privacy Policy.
With authorized partners to provide better services and improve your user experience. We will only share information that is necessary for the relevant purpose, and such partners are not permitted to use the information for any other purpose.

We may share information with service providers and other partners that support our business, including providers of technical infrastructure services engaged by us, providers that analyze how our services are used, providers that measure the effectiveness of advertising and services, customer service providers, payment service providers, and organizations conducting academic research or surveys.

To enable you to use the services and functions described above, our applications may incorporate SDKs or similar technologies provided by authorized partners. For example, when you use a payment function within our application, the WeChat Pay SDK may collect information about your device, including the device model, device settings, unique device identifiers, and other relevant information, in order to enable you to complete payment transactions in a secure environment.

For academic research or purposes of public interest, provided that such processing does not adversely affect your significant interests.
Where you voluntarily consent to submitting your Corporate and Personal Information to a third party by clicking the relevant button within a product or service.

(2) Transfer

We will not transfer your Corporate and Personal Information to any third party except in the following circumstances:

With your explicit consent.
In connection with a merger, acquisition, bankruptcy, liquidation, or similar corporate transaction, provided that the new holder of your information continues to be bound by this Privacy Policy or obtains your consent again as required by applicable laws and regulations.

(3) Public Disclosure

We will publicly disclose your Corporate and Personal Information only in the following circumstances:

With your explicit consent.
As required by applicable laws and regulations or in response to legal proceedings, litigation, or other lawful requirements.

Please carefully consider the information you upload, publish, or communicate through our services. In certain circumstances, you may be able to control the scope of users who can access information you share through the privacy settings available in certain services.

If you wish to have your relevant information deleted from our services, please contact us using the contact details provided at the beginning of this Privacy Policy.

6. Storage and Protection of Corporate and Personal Information

(1) Information Storage

We implement multiple security measures to protect your information, including physical, technical, and administrative safeguards. These measures include, but are not limited to, SSL encryption, encrypted data storage, data center access controls, dedicated network channels, and proxy technologies, in order to prevent unauthorized disclosure, damage, or loss of information.

Your information will be stored within the territory of the People’s Republic of China. Unless we obtain your explicit consent or otherwise permitted by applicable laws and regulations, we will not transfer your information across borders.

We retain your Corporate and Personal Information only for the period necessary to provide our services and for the minimum period required by applicable laws and regulations. For information collected when you only browse our Website, such as browsing records and IP information, our retention period is three (3) years. After the applicable retention period expires, we will promptly delete or anonymize the relevant Corporate and Personal Information.

(2) Information Protection

We are committed to protecting your information through multiple measures, including data encryption, identity authentication, access controls, security audits, and account protection. At the same time, we remind you to properly safeguard your account and password information to prevent unauthorized disclosure.

Enhanced Data Encryption: We recognize the importance of data encryption and apply appropriate encryption measures to sensitive information, including but not limited to usernames, mobile phone numbers, registered email addresses, QQ numbers, and WeChat IDs, to protect such information against unauthorized access and malicious acquisition during storage and transmission.
Identity Authentication: We implement strict identity authentication procedures. By verifying account passwords, verification codes sent to the mobile phone linked to the account, and other authentication information, we ensure that only authorized users can access their account information. This mechanism helps prevent unauthorized access and protect your account security.
Detailed Access Controls: We implement strict authorization and access controls for our employees and outsourced personnel to ensure that only authorized personnel can access your information. We assign access permissions according to job responsibilities, require relevant personnel to enter into confidentiality agreements, and monitor their activities to ensure compliant use of information.
Comprehensive Security Audits: We use risk-control and authentication platforms to monitor and audit system activities in real time. Through traffic analysis and other technical measures, we can identify and address potential risks such as abnormal account logins and registrations in a timely manner, helping protect the security of your account.
Enhanced Account Security: We provide account security features for users and remind you to properly safeguard your account and password information. We also use backup and encryption technologies to help prevent your information from being lost, misused, or tampered with during storage. However, please note that despite the security measures we implement, no Internet environment can be guaranteed to be completely secure. You should therefore take appropriate measures to protect your account and password information and avoid disclosing them to others.
Incident Response and Notification: In the event of a Corporate or Personal Information security incident, we will promptly activate our emergency response procedures and notify you, as required by applicable laws and regulations, of the basic circumstances of the incident and its potential impact. We will also take appropriate and effective measures to reduce risks and mitigate any resulting harm. We may communicate with you through email, letters, telephone calls, push notifications, or other appropriate means to keep you informed of the progress of the incident and the measures we have taken. Where it is impracticable to notify each affected user individually, we will issue a public notice through reasonable and effective means.

7. Your Rights Regarding Corporate and Personal Information

We understand the importance of your ability to manage your Personal Information and Corporate Information. We are committed to providing you with appropriate control over your information and enabling you to access, manage, and protect your privacy.

(1) Access and Correction

You have the right to access and review the Corporate and Personal Information we store about you. If you discover that any information is inaccurate or needs to be updated, we encourage you to make the necessary changes directly through the user interface or contact our customer service team. We will assist you in correcting the relevant information.

(2) Management of Authorization

You may independently manage the scope of your authorization for us to collect and use your information.

If you wish to modify the scope of your authorization or withdraw your authorization, you may do so by deleting specific information, disabling relevant device functions, or contacting us to request termination of the relevant services. Canceling your account is also a means of withdrawing your authorization to the extent permitted by applicable laws and regulations.

(3) Exceptions

Please note that under certain legal circumstances, we may share, transfer, or publicly disclose your Corporate and Personal Information without obtaining your explicit consent. Such circumstances may include, but are not limited to, matters directly related to national security, public security, or criminal investigations.

In such circumstances, we will strictly comply with applicable laws and regulations and make reasonable efforts to protect your legitimate rights and interests.

(4) Account Cancellation

If you decide to stop using our products or services and wish to cancel your account, you may submit a request through our customer service channels. After verifying your identity, we will stop providing the relevant services and delete your Corporate and Personal Information to the extent permitted by applicable laws and regulations.

(5) Prompt Response

To ensure that your rights are handled in a timely and effective manner, we have established a dedicated team responsible for the protection of Corporate and Personal Information.

When you submit a request described above, we may ask you to provide identity verification information to ensure security. Once verification is successfully completed, we will process your request as soon as reasonably practicable and provide a response within a reasonable period.

8. Updates to and Notification of Changes to This Privacy Policy

We recognize the importance of this Privacy Policy to your rights and interests and are committed to keeping it current and transparent. We have established mechanisms for updating and notifying users of changes to ensure that you are informed of the latest developments in our privacy practices.

First, when this Privacy Policy is updated, we will publish a notice in a prominent location on this Website or within our applications so that you can promptly learn about the changes. For material changes, we will not only publish the updated Privacy Policy on the Website but may also notify you through email, SMS, or other contact information you have provided, so that you can fully understand the changes.

Material changes include, but are not limited to:

Material changes to the manner in which we collect, use, share, transfer, or publicly disclose your information;
Changes to the department responsible for information security, its contact details, or the channels for submitting complaints; and
Corporate restructuring, mergers, acquisitions, or other transactions that may affect your rights and interests in relation to your information.

In addition, we respect and protect your right to make informed choices. Without your explicit consent, we will not unilaterally reduce any rights you are entitled to under this Privacy Policy, except where permitted or required by applicable laws and regulations.

Throughout the process of updating this Privacy Policy, we will continue to respect and protect your rights and interests and take appropriate measures to safeguard your information.

Finally, we encourage you to review this Privacy Policy periodically to stay informed about our latest privacy practices and any changes to the applicable terms. If you have any questions or suggestions, please contact us using the contact details provided at the beginning of this Privacy Policy. We will be happy to assist you.

9. How to Contact Us

If you have any questions about this Privacy Policy or believe that your Corporate and Personal Information has been compromised while using our products or services, you may contact us by email at sales@maworde.com. Our customer service team will respond as soon as reasonably practicable.

You may also contact us by telephone at 010-88693537 or through other available contact channels.

We have established a dedicated department responsible for the protection of Corporate and Personal Information and will respond to your inquiry as soon as possible. Under normal circumstances, we will provide a response within fifteen (15) days, with public holidays prescribed by Chinese law excluded from the calculation.

10. Dispute Resolution

If you are dissatisfied with our response, particularly if you believe that our processing of your Corporate and Personal Information has infringed upon your legitimate rights and interests, you may also submit a complaint or report to relevant regulatory authorities, including the Cyberspace Administration of China and market regulation authorities. Please refer to the official websites of the relevant regulatory authorities for the latest contact information.
Any dispute arising from this Privacy Policy or our processing of your Corporate and Personal Information may be submitted to the People’s Court having jurisdiction over the place where our company is located.